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5 Reasons Commercial Buildings Switch Cleaning Companies

Switch Cleaning Companies

The old adage “better the devil you know than the angel you don’t know” doesn’t really apply for commercial buildings. Unlike in the past, today most commercial buildings easily change their cleaning companies especially when they feel they are being short-changed. Why do they do so?

It appears that many companies never deliver what they promise when seeking cleaning services. That’s one of the major reasons as to why most commercial buildings chose to switch to commercial office cleaning Tucson in search of better services.

Below are some of the common reasons as to why commercial cleaning clients change their service providers.

1. Poor or lack of communication

It is a fact that most commercial cleaning companies face various challenges in the process of service delivery. However, proper communication can easily be used to address changes that arise with the client.

For instance, is a client raises a complaint about the quality of cleaning services in one of their buildings, the cleaning company should respond as soon as possible – typically within 48 hours. Failure to do so will create a bad image for the cleaning company hence giving the client a good reason to start sourcing for a different service provider.

2. Professionalism and training

commercial office cleaningCommercial service cleaning is not all about cleaning facilities. It is a wide spectrum that involves having the right skills as knowledge to satisfactorily do the job. How can you achieve that? Through a proper training and hiring process. Most clients love to work with professionals in every area including cleaning.

You can’t hire people without any knowledge about cleaning to provide professional cleaning services. Besides, they also need to have courtesy and understand how to relate with people at work.

Lack of professionalism is among the number one reason why most clients switch cleaning companies. You have to invest in the professionalism and training of your staff.

3. Security lapses

Many clients value the security of their premises more than anything. If your employees are always reminded about closing doors and switching off alarms, then that’s a good reason for the client to terminate your contract.

4. Poor quality control

Most cleaning companies deliver quality services for the first few months before that quality starts to fade away. It is true that maintaining quality every day might not be realistic. However, the provision of quality services should be a priority for every cleaning company. It is something that you should strive to achieve on a daily basis.

5. Poor customer service

This is also among the major reasons clients switch cleaning companies. The way you treat your clients will determine whether your contract will be renewed or not.

Southwestern Building Maintenance is a commercial company that is professional, reliable and responsive. They have a professional team that has been trained in different aspects of commercial cleaning. Their services include office cleaning, carpet maintenance, hard floor care, and other services.

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The Importance of Bathroom Sanitization

commercial bathroom cleaning

While it is important to keep all areas of your business clean, the bathrooms should always be a top priority. The state of the restrooms has a large effect on the health of employees, and it shows customers how much you care about details. The benefits of using the office cleaning Tucson trusts to clean your company’s bathrooms are outlined below.

Healthy Workplace

workplace cleaningClean and sanitized bathrooms not only look nice, they keep your workers healthy. When employees become ill and are absent from work, it slows productivity and profits. Sanitary restrooms also help your personnel to feel safe when using them. Using a commercial cleaning service will ensure that your bathrooms are attractive, well-stocked and free of bacteria. In addition, regular cleaning will eliminate offensive odors that make using the bathroom unpleasant.

Business Image

Your business should reflect your values, which is why a clean premises gives a good impression to your customers. This is why having the bathrooms cleaned each day is just as important as dusting and vacuuming the lobby and mopping the floors. While visitors to your company will not likely write a review specifically about your restrooms, making the bathrooms a pleasant experience will factor into their overall impression. Even one negative rating can hurt your company’s reputation, which makes professional cleaning services a worthy investment for your business.

Motivated Workers

healthy workplaceYour employees are what makes your business run smoothly, and it is your job to make them feel comfortable and safe in your facility. Seeing a clean bathroom may not be an instant mood booster, but a dirty one can definitely make the day seem longer and more tedious. When they use sanitary restrooms, workers will feel confident and use their time more productively, rather than voicing concerns. This is one more reason to hire the office cleaning Tucson relies on for your business.

 

 

Southwestern Building Maintenance offers professional cleaning and sanitization services for your business property. To make the best impression on customers and to keep your workers healthy, call 520-790-6200 today or visit the website for more information.